Shipping Policy


SHIPPING ON ALL ORDERS

We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the Australia.

Shipping Rate:

A$0.00–A$59.99 : A$9.90

A$60.00 and up Free Shipping

 

Estimated Shipping Time: 3-5 days

 

 

Lost / Missing Packages

Tassie Tallow is not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.

 

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.

 

"No Information Available At The Moment"

For some shipping companies, it takes 1-2 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

 

Will My Items Be Sent in One Package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.

 

If you have a specific question that needs answering or you have an issue with your order, please contact Martin using the details below.

Email: info@tassietallow.com.au
Phone: 0422 426 065